About Carpe Diem

Carpe Diem is a pioneering IT & Software Development firm serving 300+ clients across the USA with a robust team of 600+ professionals.

Specializing in a broad spectrum of technological and creative solutions, we empower our clients with innovative approaches in marketing automations, media buying, and custom software development.

Our culture champions continuous learning and professional growth, fostering a dynamic and collaborative work environment.

Position Overview

As a Business Analyst at Carpe Diem, you will play a pivotal role in enhancing our operational efficiencies and contributing to our growth trajectory. This role demands a blend of analytical prowess and collaborative skills, where you will be at the forefront of driving process enhancements and solving complex business challenges.

Key Responsibilities

Conduct thorough analysis of business requirements to propose effective IT solutions.
Develop and maintain comprehensive documentation including business requirement documents, process flows, use cases, and user stories.
Spearhead quality improvement initiatives and process optimization strategies.
Lead and mentor team members through effective collaboration, sharing insights and knowledge.
Initiate and manage projects, ensuring efficient resource utilization and resolution of issues while maintaining accountability for outcomes.
Facilitate close coordination with clients, business units, technical teams, and management to ensure seamless project execution.
Design process models, specifications, diagrams, and charts, guiding developers and project teams towards successful implementation.

Required Skills and Experience

Experience: 4-5 years in a relevant field.
Exceptional analytical and problem-solving skills, with a creative approach to overcoming challenges.
Proven track record of independently managing complex tasks with minimal supervision.
Strong follow-up skills, ensuring client needs and project dependencies are effectively addressed.
Proficiency in MS Office suite (Excel, Visio, Word, PowerPoint).
Excellent interpersonal skills to navigate cross-functional team dynamics.
Educational Qualification: Minimum Bachelor's Degree (BSc., B.Com, MSc., M.Com).
Basic English Communication Skills (Required).