Scrum Master

Home - Careers - Software Development - Scrum Master

About Carpe Diem

Carpe Diem is a pioneering IT & Software Development firm serving 300+ clients across the USA with a robust team of 600+ professionals.

Specializing in a broad spectrum of technological and creative solutions, we empower our clients with innovative approaches in marketing automations, media buying, and custom software development.

Our culture champions continuous learning and professional growth, fostering a dynamic and collaborative work environment.

Position Overview

We are hiring a Scrum Master to lead the execution and delivery of client projects. This role requires someone who understands Agile deeply but also has strong project management instincts to handle real-world client demands, shifting priorities, and cross-functional coordination.

The ideal candidate will ensure timely delivery, run clean sprints, maintain constant communication with both internal teams and external clients, and drive accountability without over-complicating the process.

Skills and Experience

Lead Agile ceremonies across multiple delivery projects: daily standups, sprint planning, sprint reviews, and retrospectives
Act as the single point of contact for clients regarding sprint status, timelines, blockers, and deliverables
Maintain and organize sprint boards (Jira or equivalent) with clear timelines, updated tasks, and aligned priorities
Collaborate with account managers and technical leads to ensure commitments made to clients are being met
Identify risks, manage scope changes, and ensure delivery does not derail due to miscommunication or poor planning
Balance Agile best practices with project management structure to suit client needs
Ensure clarity between client expectations and the sprint team's execution both technically and deadline-wise
Review sprint metrics and drive continuous improvement based on delivery KPIs
Coordinate across multiple squads if needed to manage dependencies and shared resources

Qualifications

2–3 years of experience in a Scrum Master or Project Manager role preferably in an agency or outsourced delivery environment
Strong understanding of Agile frameworks, especially Scrum, with relevant certification.
Excellent communication and stakeholder management skills, able to represent the team to the client and the client to the team
Proficient in Jira and/or other task management tools
Comfortable working in fast-paced environments with multiple ongoing projects
Bachelor's degree in Computer Science, Software Engineering, Project Management, or a related field